Future Trends of Restaurant Industry

Published Jan 8, 2021

COVID-19 has damaged not only public-health but has had a long-lasting, never seen before impact on the restaurant industry as well. With so many established brands shutting shop, the last year was certainly one of the toughest challenges that the industry has seen in a while.

Early indications from places where the pandemic seemed to be under control suggested that consumer demand won't immediately come back to normal after restrictions were lifted. That said, restaurants that plan ahead and adapt to the “new normal” will have a much better chance to bring back sales to pre crisis levels.

In this article, we will have a look at some of the latest technology trends that restaurants should adopt to cope up with the COVID-19 crisis.

1. Digital Maturity

A strong online-ordering presence, digital loyalty programs, and comprehensive CRM (Customer Relationship Management) systems have been lifelines for restaurants during the crisis. Data shows that the level of digital engagement among consumers spiked during this period and this behavior change should definitely be something to leverage in the future as well.

With SpeQue website and app builder support, we provide a completely customised website along with an online ordering widget for your customers to order. We also build custom Android apps with online ordering enabled. The app and website are integrated into SpeQue POS, which makes the process hassle for restaurants to manage.

2. Contactless Dining

Contactless dining eliminates customer contact with items such as menus, which other people might have touched. Digital menus have been on the rise for some time but now, more than ever before, they have become a necessity.

QR code-based menu, ordering, and bill payments are the need of the hour. Provide your customers with a completely contact-free dining experience with SpeQue’s contactless dining offering.

3. Cut Down Costs

Keeping costs down also becomes an essential part of managing your business better. SpeQue POS helps you keep a track of inventory and waste management helps track waste. Counts also help you compare your actual stock with theoretical stock and help you be on top of your inventory. Purchase Orders and indents help you keep a check on every ml/mg of stock moving in and out of the kitchen/store.

A POS system is the backbone of your business and a comprehensive POS software meeting all of the above technology criteria becomes a necessity in today’s age. Write to us on info@speque.com to know more or visit our website (https://www.speque.com) and request a free demo to know more about how we can help you grow your business.