Privacy Policy

We, E2ES Technologies Pvt. Ltd., incorporated under the Companies Act of 2013, having its registered office at #2442, 27th main, 15th cross, HSR Layout Sector 1, Bangalore-560102, Karnataka, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns, the creator of this Privacy Policy ensure our steady commitment to Your privacy with regard to the protection of your invaluable information. This privacy policy contains information about the website www.speque.com (‘Website’) and the Mobile Application ‘SpeQue’ (‘App’ or ‘Application’). In order to provide You with Our uninterrupted use of services, We may collect and`, in some circumstances, disclose information about you. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way Your information is collected and used. If You have any queries or concerns regarding this privacy policy, You should contact Our Customer Support Desk at info@speque.com.

ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATERS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.

1. DEFINITIONS

  1. “We”, “Our”, and “Us” shall mean and refer to the creators of this privacy policy.
  2. “You”, “Your”, “Yourself” and “User” shall mean and refer to natural and legal individuals who use the Website/ Application.
  3. “Application” shall mean and refer to SpeQue created by E2ES Technologies Pvt. Ltd.
  4. “Personal Information” shall mean and refer to any personally identifiable information that We may collect from You. For removal of any doubts, please refer to Clause 2.
  5. “Third Parties” refer to any application, website, company or individual apart from the User and the creator of the Application.

2. OVERVIEW

We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us.

In order to use the services of this Website or Application, You are required to register Yourself by providing the following information which inter alia includes:

  1. Name
  2. User name
  3. Password
  4. Email ID
  5. Mobile Number
  6. Location

In case you’re a Service Provider, you are required to register Yourself on the Website by providing the following additional information:

  1. Restaurant Name
  2. Location of the Restaurant
  3. Services available to a customer on the Application

In order for you to use the services of this Website or Application, certain information is automatically collected through your use of our Application. Such information is automatically received and recorded on our server logs from your browser or mobile platform, including your location, Twitter/Facebook & Google+ usernames, IP address, browser type, operating information, mobile carrier, device and application IDs, cookie information, and the page you requested. We use the location information from your mobile device or browser (e.g., latitude and longitude) to tailor the Services experience to your current location. We also share this information with the Google map to know the location and area and the way to reach from your location to restaurant. We treat this data as non-Personal Information, except where we are required to do otherwise under applicable law. Unless otherwise stated in this Privacy Policy, We only use this data in aggregate form. We may provide aggregate information to our partners about how our users, collectively, use our Services, so that our partners may also understand how often people use their services and our Services. This helps us Understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, and make special offers. It also enables us to show you ads that are relevant to you.

We use various technologies to determine location, such as location services of the applicable operating system or browser and sensor data from your device that may, for example, provide information on nearby Wi-Fi- access points and cell towers. The Personal Information you provide is used for such purposes as allowing you to set up a user account and profile that can be used to interact with other users through the Services, improving the content of the Services

Please note that if you do not want to receive legal notices from us, such as notices regarding this Privacy Policy, those legal notices will still govern your use of the Services, and you are responsible for reviewing such legal notices for changes. We may receive a confirmation when you open an email from Speque if your computer supports this type of program. SpeQue uses this confirmation to help us make emails more interesting and helpful and improve our service.

3. COOKIES

We use data collection device known as “cookies” at certain stages of use of Our Website/ Application. “Cookies” are small files situated on Your mobile/ computer/ device’s hard disk that assists Us in providing customised services. A cookie helps us analyse your preferences by, for example, recording the number of times you have used the website/Application, and help us in tailoring our services to suit your interests. Further, there are certain features of the website/Application that are available only through the use of a “cookie”. These “cookies” may be used whether You register on the website/Application or not. However, a “cookie” does not give Us access to your device.

You may choose to disable the “cookie” feature on Your device. But this may prevent full utilization of the services provided by the website/Application.

4. EXTERNAL LINKS ON THE APPLICATION

The Website/Application may include advertisements hyperlinks to other websites, applications, content or resources. We have no control over such external links present in the Application, which are provided by persons or companies other than Us.

You acknowledge and agree that We are not responsible for any collection or disclosure of your Personal Information by any external sites, applications, companies or persons, nor do We endorse any advertising, products or other material on or available from such external application, websites or resources.

You further acknowledge and agree that We are not liable for any loss or damage which may be incurred by You as a result of the collection and/or disclosure of Your personal information by external applications, sites or resources, or as a result of any reliance placed by You on the completeness, accuracy or existence of any advertising, products or other materials on, or available from such applications, websites or resources. This external application, websites and resource providers may have their own privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to. We recommend that You enter the external application or website and review their privacy policy.

We allow third parties/individuals to display advertisements when you use the Website/ Application.

5. OUR USE OF YOUR INFORMATION

The information provided by You at the time of registration shall be used to contact You when necessary. For more details about the nature of such communications, please refer to Our Terms of Service. Further, Your personal data and Sensitive Personal Information may be collected and stored by Us for internal record. We neither rent nor sell your Personal Information to anyone. We share the information with our vendors such as restaurant who uses your personal detail to communicate with you further . We do not take responsibility of how our vendor uses the data after it has been shared with them. In case if you have any concern, please select the restaurant after knowing restaurant privacy policy. We only share your information when you wish to book table or place in house ordering as well as while giving the feedback in our mobile application. Information collected from you may also be stored in servers located outside of India.

We use Your tracking information such as IP addresses to help identify you and to gather broad demographic information.

In case We are acquired by or merged with another company, We shall transfer information disclosed by You and information about You to the company we are acquired by or merged with. In the event of a merger or acquisition, We shall notify You by email/by putting a prominent notice on the Website/Application before Your Personal Information is transferred and becomes subject to a different privacy policy.

Should you ever decide to delete your Services account, you may do so by clicking on the "delete account" link on your account settings page. If you terminate your account, your profile, including your history, and any promotional offers you received, will be removed from the site and deleted from SpeQue's servers. Because of the way we maintain SpeQue, such deletion may not be immediate, and residual copies of your profile information or posts may remain on backup media for up to ninety (90) days.

6. CONFIDENTIALITY

You further acknowledge that this Website/ Application may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent.

Your information is regarded as confidential and therefore shall not be divulged to any third party, unless if legally required to do so to the appropriate authorities, or if necessary to ensure Users may fully avail of the services of the Application.

We shall not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any communication by Us to You shall be undertaken in accordance with Our Terms of Service and Privacy Policy.

Your SpeQue account Personal Information is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately, and limiting access to your computer and browser by signing off after you have finished accessing your account.

SpeQue endeavors to safeguard user information to ensure that user account information is kept private. However, SpeQue cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

7. DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES

Due to the existing regulatory environment, We cannot ensure that all of your Personal Information shall never be disclosed in ways other than those described in this Privacy Policy. For example, but without limiting and foregoing to, We may be forced to disclose Your Personal Information to the government, law enforcement agencies or other Third Parties. Under certain circumstances, Third Parties may unlawfully intercept or access transmission or private communications, or abuse or misuse Your Personal Information that they may collect from our Website/ Application. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.

As a matter of policy, we do not sell or rent any Personal Information about You and/or disclosed by You to Third Parties.

  1. External Service Providers: There may be a number of services offered by external service providers that help You use our Application. If You choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/ or grant them permission to collect information about You, then their use of Your information is governed by their privacy policy.
  2. Other Corporate Entities: We share much of our data, including Your Personal Information, with Our parent and/ or subsidiaries that are committed to serving Your needs through use of Our Application and related services, throughout the world. Such data shall be shared for the sole purpose of enhancing Your experience of using the Application. To the extent that these entities have access to your information, they shall treat it at least as protectively as they treat information they obtain from their other members. It is possible that We and/or its subsidiaries, or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect that we would share some or all of your information in order to continue to provide the service. You shall receive notice of such event (to the extent it occurs).
  3. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can, and You so authorise Us, disclose Your Personal Information to law enforcement and other government officials as We, in Our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose Us/ Us or You to any legal liability.

Any information that you make publically available on the site may be potentially viewed by any party, and by posting such material it is deemed that you consent to share such information with such parties.

You may request details of Your Personal Information collected and/ disclosed by Us. If You would require such details, please write to us at info@speque.com.

8. ACCESSING, REVIEWING AND CHANGING YOUR PROFILE

Following registration, You can review and change the information You submitted at the stage of registration. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at info@speque.com. We shall promptly correct any information found to be incorrect.

We shall retain in Our files information You have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce Our terms and conditions. Further, such prior information is never completely removed from Our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, You should not expect that all of Your personally identifiable information shall be completely removed from our databases in response to Your requests.

9. CONTROL OF YOUR PASSWORD

When You register on the Website/Application, You shall be asked to choose a password. You are entirely responsible for maintaining the confidentiality of Your password. It is important that You protect it against unauthorised access of Your account and information by choosing Your password carefully, keeping Your password and device secure by signing out after using Our services and exercising caution in disclosing Your password if needed.

You agree not to use the account, username, email address or password of another User at any time. Further, if You choose to disclose Your password to any Third Party, You are solely responsible for all actions taken with Your account information and password, including fees. If You lose control of Your password, You may lose substantial control over Your Personal Information and may be subject to legally binding actions taken on Your behalf. Therefore, in the event of loss of Your password, You should immediately change Your password. Further, You agree to notify Us immediately if You suspect any consistent unauthorized use of Your account or access to Your password even after changing it.

10. SECURITY

We treat data as an asset that must be protected against loss and unauthorised access. We employ many different security techniques to protect such data from unauthorised access by members inside and outside the company. We follow generally accepted industry standards to protect the Personal Information submitted to Us and information that we have accessed. However, “perfect security” does not exist on the Internet. You therefore agree that any security breaches beyond the control of Our standard security procedures are at Your sole risk and discretion.

11. INDEMNITY

You agree and undertake to indemnify us against in any suit or dispute by any Third Party arising out of disclosure of Personal Information by You to Third Parties either through Our Application or otherwise and Your use and access of websites, applications and resources of Third Parties. We assume no liability for any actions of Third Parties with regard to Your Personal Information, which You may have disclosed to such Third Parties.

12. SEVERABILITY

Each paragraph of this privacy policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall have no effect on the remaining paragraphs of this privacy policy.

13. AMENDMENT

SpeQue may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make material changes in the way we use Personal Information, we will notify you by posting an announcement on our Services or sending you an email. Users are bound by any changes to the Privacy Policy when they use the Services after such changes have been first posted.

14. DISCLAIMER

We cannot ensure that all of your private communications and other personal information shall never be disclosed in ways not otherwise described in this Privacy Policy. In case of a security breach or hack the data may be lost or exposed. As a User of the Website/ Application, You understand and agree that You assume all responsibility and risk for Your use of the Application, the internet generally, and the documents You post or access and for Your conduct on and off the Application.